In today’s rental market, one of the most emotionally charged topics is allowing pets in rental property. For years, it has been standard practice for landlords to impose blanket bans on animals in their properties, often citing concerns about damage, nuisance, and complications with leases or insurance. But times are changing – fast.

With pet ownership on the rise and tenants increasingly seeking homes where their furry, feathered or scaly companions are welcome, landlords are now facing growing pressure to reconsider their policies.

Add to this the proposed Renters’ Rights Bill, which could make it illegal to unreasonably refuse a tenant’s request to keep a pet (with a few exceptions), and the private rental sector is suddenly having to adapt to a new, more animal-friendly future.

Allowing pets in rental property may feel like a risk, but with the right protections in place, it can actually offer considerable rewards. Longer tenancies, higher demand and better tenant relationships are just a few of the potential benefits.

In this article, we explore the legal developments landlords need to know, the practical steps that can help reduce the risks of pet-related damage, and the benefits of taking a proactive, balanced approach.

We will also look at how guaranteed rent schemes can offer peace of mind to landlords who want to embrace pet-friendly policies while keeping their income secure and their property protected.

The legal landscape – where are we and what’s changing about allowing pets in rental property?

Historically, UK landlords have had full discretion over whether to allow pets in their rental properties. Most tenancy agreements have included standard no-pets clauses, and landlords could refuse requests without providing justification.

However, this approach is now being challenged by proposed legal reforms, increasing tenant demand, and shifting attitudes around pet ownership.

The Renters’ Rights Bill, introduced in the House of Commons in September 2024, is set to transform how pet requests are handled in the private rented sector. If passed, it will make it unlawful for landlords to impose blanket bans on pets.

Instead, tenants will gain the right to formally request permission to keep a pet, and landlords will be required to consider such requests fairly. A refusal must be based on reasonable grounds, and tenants will be given the right to appeal if they believe the decision is unjust.

Importantly, the Bill strikes a balance by allowing landlords to require pet damage insurance or evidence of appropriate cover as a condition of approval – a move designed to protect property owners from undue financial risk.

The Bill passed through the House of Lords Committee Stage in May 2025, where the debate reflected ongoing tension between tenant welfare and landlord autonomy.

While peers largely supported giving tenants greater rights to enjoy pet ownership, many also voiced concern over the need to preserve landlords’ ability to manage risk and safeguard their property. Organisations like Propertymark have argued for sensible protections that support both parties.

In parallel, landlords must also be aware of their obligations under the Equality Act 2010 and Human Rights Act. These laws already make it unlawful to refuse a tenancy or impose conditions that discriminate against disabled individuals.  This includes banning assistance dogs such as guide dogs or hearing dogs.

In most cases, landlords must make reasonable adjustments to accommodate these animals, even if pets are otherwise not allowed in the property. Failure to do so could amount to unlawful discrimination.

As the legal framework continues to evolve, landlords must keep up to date – especially as new rules are expected to shift the balance firmly in favour of tenant rights.

Why rent to tenants with pets?

Despite the concerns landlords may have about allowing animals into their properties, there are several compelling reasons to consider welcoming pet-owning tenants – especially as demand continues to rise.

Firstly, pet ownership is at an all-time high. Over half of UK households now own a pet, with dogs and cats being the most popular companions. As tenants increasingly expect rental homes to accommodate their lifestyle, being pet-friendly can significantly widen your pool of prospective tenants. In an increasingly competitive rental market, this broader appeal can make all the difference.

Pet owners are also more likely to stay in a property longer. Given the limited availability of pet-friendly rentals, tenants who find a suitable home are often reluctant to move again. This translates into longer tenancies, reduced void periods, and lower turnover costs for landlords.

There is also evidence to suggest that pet owners tend to form stronger relationships with their landlords. Many are highly motivated to maintain the property in good condition and are proactive in resolving issues, aware that their tenancy is often harder to replace. This can lead to more respectful and communicative landlord–tenant dynamics.

In some cases, landlords may also be able to command slightly higher rents for pet-friendly homes, especially where outdoor space, hard flooring or spacious layouts make the property more attractive to pet owners. While any premium should reflect fair market value, the ability to charge more for pet-friendly accommodation is another potential advantage.

Beyond the financial aspects, there is growing recognition of the emotional and well-being benefits pets provide. From mental health support to reduced loneliness, pets play an important role in people’s lives. By recognising and accommodating this, landlords can help create a more positive, settled and appreciative tenant base.

When managed thoughtfully, renting to tenants with pets is not just a compassionate choice – it’s a strategic one that can enhance profitability and tenant satisfaction alike.

Pet-friendly rental tips: How to protect property from pet damage

Allowing pets in rental property doesn’t have to mean accepting unnecessary wear and tear or losing control. With clear policies, smart screening, and sensible preparation, landlords can successfully balance pet-friendly practices with property protection.

1. Set clear terms in the tenancy agreement

Start with a well-drafted pet policy built into the tenancy agreement. Specify the type, size and number of pets allowed, and set expectations around behaviour, hygiene and supervision.

You may wish to include clauses about noise, garden damage or nuisance to neighbours. Making your rules explicit helps avoid misunderstandings and also gives you legal footing if issues arise.

2. Request a pet reference

Just as you might ask for a tenant reference, pet references from a previous landlord can provide reassurance. Was the pet well-behaved? Was the property left in good condition? Has the tenant taken responsibility for any issues in the past? A glowing reference may tip the balance in your decision-making.

3. Meet the pet (and owner)

If practical, arrange to meet the pet in person before agreeing to the tenancy. This is particularly useful in smaller properties or flats with shared spaces. A short meeting gives you a sense of the animal’s temperament – and how the tenant manages them.

4. Consider pet rent or insurance

Although pet deposits are restricted under the Tenant Fees Act 2019, landlords may charge a small additional rent to reflect the increased risk of damage or cleaning. This must be reasonable and transparent.

Alternatively, you may request that the tenant holds pet insurance that covers damage to fixtures and fittings – a growing trend encouraged by the proposed Renters’ Rights Bill.

5. Carry out regular inspections

Routine property checks will help catch any issues early – such as odours, claw damage, or signs of neglect. This protects your property and gives tenants the opportunity to rectify problems before they escalate.

6. Invest in durable interiors

Where possible, fit hard-wearing flooring (laminate or vinyl instead of carpet), and opt for washable or replaceable soft furnishings. This is particularly important in furnished lets and high-traffic areas like hallways and lounges.

7. Include pet cleaning clauses

A professional clean at the end of the tenancy – particularly for upholstery and carpets – can be required if written into the tenancy agreement. A clearly worded pet clause covering cleaning, flea treatment and maintenance obligations is a smart move.

8. Communicate openly

Maintain a positive relationship with your tenant so that any concerns can be raised quickly. Most pet owners want to be responsible – they will appreciate your fairness if you provide guidance rather than demands.

When is it reasonable to refuse a pet?

Under the proposed Renters’ Rights Bill, landlords will no longer be able to apply a blanket ban on pets. However, they will retain the right to refuse a pet on reasonable grounds – provided they can justify the decision and communicate it clearly to the tenant.

Legitimate reasons for refusal

Some examples of fair and proportionate refusals include:

• Allergies in multi-unit blocks – where another resident or staff member has a severe allergy, particularly in communal or shared spaces.

• Leasehold restrictions – many flats or leasehold properties include clauses that prohibit or limit pet ownership. In such cases, landlords are legally bound by the terms of the superior lease.

• Unsuitable property conditions – a studio flat with no outdoor access may not be appropriate for a large or energetic dog. Properties without secure boundaries may pose safety concerns for certain pets.

Keep a clear record

If you choose to refuse a pet request, it is important to:

• Document the reason for your decision and how it meets the ‘reasonable’ threshold set by the Bill
• Respond promptly and professionally to the tenant’s request
• Offer alternative options where possible (e.g. allowing smaller or different pets)

Transparency and clear communication will be the key in preventing disputes and ensuring compliance when the new rules come into force.

Taking the stress out of allowing pets in rental property – with guaranteed rent

Many landlords are open to the idea of allowing pets but hesitate due to fears around property damage, tenant disputes, or added administrative burden. This is where a guaranteed rent scheme can offer the perfect balance between tenant satisfaction and landlord peace of mind.

With City Borough Housing’s guaranteed rent service, landlords enjoy:

1. Fixed Monthly Income – No Voids

Regardless of whether the property is occupied, your monthly income is assured. There are no gaps between tenancies, no late payments, and no stress about chasing rent. This financial stability makes it easier to consider more flexible tenant options – including those with pets.

2. Full Property Management

All day-to-day management, including maintenance, interim inspections, and tenant communication, is handled on your behalf. If pet-related issues arise, you will not be the one receiving the call – we take care of it.

3. Property Returned in Original Condition

When the agreement ends, we return your property to you in the condition it was when you handed it over, subject to fair wear and tear. That includes any necessary cleaning or repairs – even if a four-legged tenant was part of the household.

4. A Hassle-Free Way to Broaden Your Appeal

By removing the admin and risk, guaranteed rent allows landlords to open up to a wider, pet-loving tenant base without compromising their peace of mind or profits.

Ready to future-proof your rental property and make it more attractive to tenants with a pet-friendly policy?

As we move through 2025, pet-friendly rentals are no longer just a nice-to-have – they are fast becoming a tenant expectation. With new legislation like the Renters’ Rights Bill reshaping the rental landscape, landlords must stay informed and prepared.

Allowing pets can unlock a range of benefits including longer tenancies, wider tenant appeal, and even higher rental returns. But this opportunity must be balanced with clear policies, legal awareness and practical steps to protect your property from pet damage.

Landlords who take a proactive approach – creating clear pet agreements, investing in durable finishes and maintaining open communication – will be better placed to thrive in this changing environment.

And for those who prefer a hassle-free, fully managed approach, guaranteed rent is the smart solution. With City Borough Housing, you can embrace the benefits of pet-friendly lets without worrying about inspections, damage, or void periods.

Contact City Borough Housing today to arrange your free property valuation and find out how guaranteed rent can help future-proof your property portfolio.